Companywide Quality Strategy

• Quality is when the customer returns, not our products
  
• Quality is the result of our work
  
• Quality is not the result of tests or inspections
  
• Our goal is to have zero defects
  

However, if there are defects then the corrective action is more important than justification or assignment of guilt.

Quality is the basis for the future of our company!

Customer
Satisfied Customers

A customer is somebody to whom we supply products, services and ideas - external or internal. The quality of our products and services has to meet the requirements and wishes of our customers completely. We ensure with this vision our common success. The standard for the quality of our products must be more than zero-defect-condition. Each supply and service must be a recommendation for further business.

Enterprise
Business Excellence by Continuous Improvement

All organization units improve continuously their process flows, oriented on measurable targets. This is done by constant planning and implementation of improvements as well as control of their success via measurement of the results in the context of continuous improvement (CIP).

Supplier
Qualified Suppliers

Skilled and qualified suppliers and service providers increase our competitiveness.


Partnership with the Supplier

Early integration, extensive mutual information and the permanent will to become better together are the basis of our good partnership with our supplier.

Employees
Open Communication and Further Education

Open and constructive communication as well as further education of our employees are requirements for quality awareness and the innovation ability for future products.


Personal Responsibility

Each employee is responsible for the quality of his or her work. We pay attention that our employees follow our instructions. They have to work according to our quality management system and help to develop it.

Environment and Public

We prevent imperilment of humans and the environment, reduce the environmental impacts and take care about resources through continuous process and product improvement.
We are aware about our public responsibility and try to share our success with the public through donations and promotions.